Frame material Pine wood & commercial grade ply
Fabric 100% polyester
Body Cushioning-Foam 32D on headrest & softee insert all over
Webbing & springs-NA
Metal mechanisam-Branded lift storage for hydraulic (6 months warranty included for mechanisam)
Manufactured in India-yes
King- With Storage
Lift box storage – 85kgs
Hydraulic storage – 87kgs
King-No storage – 55kgs
Queen- With Storage
Lift box storage – 75kgs
Hydraulic storage – 77kgs
Queen-No storage – 45kgs
Use damp cloth if needed to wipe of dust/dirt occasionally, or use vacuum occasionally.
Do not expose item to direct sunlight as it may cause fading.
Always lift base whilst moving item.
Avoid sitting on armrests.
A one time dry cleaning available within 12 months of purchase.
Kindly notify on email@example.com, prefferd date.
Some areas may have restricted access for such services.
My furniture does not fit the entrance of my house/building
Kindly refer and double check specifications of products prior to ordering. We do not offer refund in such cases.
Can I reschedule my delivery?
Usually, our delivery partner intimates prior to delivery. There can be cases where you might be travelling or not available at time of delivery. You may request for a 24 hour hold, beyond that time frame charges of Rs. 500 per day are applicable (as hold charges) till goods are not delivered.
In an event if you want to request for us to hold the goods prior to dispatch, we will happily accommodate it for a period of maximum 5 days without any additional charges.
Where is my order?
Though we indicate the delivery timeline on our website at all times, should you need to know more, please write to firstname.lastname@example.org
Do I pay installation charges for beds?
Absoutely not. We will arrange for instalation the next day of your delivery for items that require assembly.
Product arrived in damaged condition
Please write to email@example.com along with your order/SKU/Design number immediately on receipt of goods.
What are the payment methods?
We accept COD orders. All major credit/debit/netbanking is available on our website. We do not store any credit card details on our servers for your added safety.
All our products come with a 1 year warranty for any manufacturing defects.
Our warranty does not cover normal wear and tear/cuts of product or fabric.
Please read more (return policy)
Returns are only accepted in case of incorrect product supplied. In such an event, please write to firstname.lastname@example.org within 2 hours of delivery made.
Orders can be cancelled within 12 hours of payment made. Kindly notify us on email@example.com for a refund minus 2.5% of cancelation fee.
We offer a full refund on orders that cannot be processed by IvyPlym for unforseen circumstances.
Please read more (return policy)
Any grievances related to your order, please write to firstname.lastname@example.org and mention your order number in the subject line.
Ishwari. T –
“Seamless delivery and great product, love it.”
Nitin. K –
“Always great service. All products fit our venue very well. Value for money.”
Sanjay G –
“I purchased 2 dining sets and 4 beds and am very happy with their finish. They have a great team who are involved at every stage, I was kept informed along the way. Do not hesitate to order from them, their quality exceeded our expectations.”